Repeat prescriptions

How do I order my repeat prescription?

Patients on long-term medication can order repeat prescriptions in a number of ways:

  • Using SystmOnline and NHS App(connected to your GP record- requires Username and password – see online services page to see how to register for these services)
  • Online by using SystmConnect  (no login details required- but requires you to write your requests)
  • In person – use the white side portion of your last prescription, carefully mark the items required and drop it in to the surgery.
  • By post – send it to us with a stamped addressed envelope if you want us to post it back to you.
  • Pharmacist’s help – by completing and giving the request slip to one of the local community pharmacists. Please check with your pharmacist first, since not all pharmacies make routine contact with the surgery.

We are keen to ensure that patients with ongoing me

We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.

Please note that we do not accept prescriptions over the telephone.

You must allow for at least three working days for your prescription to be ready. This excludes Bank Holidays, Saturdays and Sundays as working days.

To register to use our online repeat prescription ordering service please speak to one of our receptionists.

Electronic prescription service (EPS)

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

We encourage all patients to register for this free service.

Click here for further information about the EPS service on the NHS website

NHS prescription charges and exemptions

Go to the NHS website for the latest prescription charges and exemption criteria

Date published: 8th October, 2014
Date last updated: 27th October, 2025