The surgery’s core opening hours for appointments are Monday to Friday 8:30am to 6:00pm but occasionally we have morning surgeries starting at 8am.
Usually every other Saturday there is a surgery from 8.30am – 11.30am.
There are additional surgeries one day a week offering appointments from 7am and evening appointments to 8.15pm. The days vary so please contact reception for the latest information.
All consultations are by an appointment system. Appointments can be made by telephone or via the SystmOnline system . In order to access SystmOnline, you will need a unique username and password which is available from reception. You will need to bring a form of photographic ID, e.g. a passport, driving/ provisional licence to receive your log in details.
Due to the COVID-19 pandemic, appointment booking via SystmOnline has been disabled. We hope to reoffer this service soon.
Our telephone lines open for appointments at 8:30am for morning surgery and 2pm for afternoon surgery.
No appointments can be booked at the door.
Kirby Road Surgery will always endeavour to help our patient’s in any way they can. You can see any one of the doctors, although it is better for you to see the same doctor each time you attend. There may be times when your usual doctor is not available, due to holidays, study leave, teaching or illness. On these occasions patients will be seen by another doctor. If the problem is not urgent then you can make an appointment with their usual doctor when they return.
Mornings 8.00am or 8:30am – 11:30am
Afternoons 2:00pm – 6:00pm
Dr Schutte: Monday, Tuesday, Wednesday and Friday
All clinics are by appointment only
Surgery hours may vary – please see the Surgery noticeboard for times or contact reception.
GP extended access service
To make an appointment outside of normal surgery hours please contact Reception who will be able to provide information on times and venues for these GP Extended Access Appointments.
Cancelling an appointment
A considerable amount of surgery time is wasted by people either failing to inform us that they are unable to keep an appointment or giving us so little notice that the appointment cannot be re-allocated. Please let us know as far in advance as possible if you cannot keep an appointment – it will always be of use to someone else. Should you fail to attend for 3 appointments in a 12 month period you will be classed as a frequent offender and may be asked to leave the practice. Click here to complete the online form to let us know you cannot attend your appointment.
It is still mandatory to wear a face covering on the premises. Please ensure you bring one along when you attend the surgery.