Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records
Complaints and compliments
At Kirby Road Surgery, the Team strive to deliver only the highest standards of Quality Care to all patients currently registered with us. Kirby Road Surgery welcomes patient and colleague ... [continue] Complaints and compliments
COVID-19 Information
The NHS in Bedfordshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all ... [continue] COVID-19 Information
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register at the practice in TWO different ways: ... [continue] How to register
Named GP
All patients at Kirby Road Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient responsibilities
We expect patients to: Behave in a courteous and considerate manner. Only ask for a home visit when unable to visit the surgery because of the medical condition. Keep an ... [continue] Patient responsibilities
Practice boundary
Please use the map below to see if you live within our practice boundary.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
