Policies, Procedures and Statements

Coming soon…

Chaperone Policy

What is a ‘chaperone’? A chaperone is an impartial observer who is present during a physical examination of a patient. A chaperone is there to: Reassure the patient if they ... [continue] Chaperone Policy

Confidentiality Statement and Policy

What is confidentiality? Confidentiality refers to the right individuals have to keep their medical records, sensitive details and identifiable information disclosed to healthcare practitioners private. Confidentiality means that all members ... [continue] Confidentiality Statement and Policy

COVID-19 Privacy Notice

COVID-19 Privacy Notice (This Privacy Notice is to run alongside our standard Practice Privacy Notice) Due to the unprecedented challenges that the NHS and we, Kirby Road Surgery face due ... [continue] COVID-19 Privacy Notice

Disability Access Statement

Kirby Road Surgery prides ourselves on our diversity and inclusivity, and we are very committed to ensuring that our premises remains accessible for all. Therefore, our practice is all on ... [continue] Disability Access Statement

GDPR Policy

Kirby Road Surgery conforms with the legal obligations set out in the Data Protection Act (2018) and the EU General Data Protection Regulation (GDPR). The Practice collects and utilises data ... [continue] GDPR Policy

Infection Control Statement

Kirby Road Surgery aims to keep our building clean, tidy and offer a safe environment to both patients and staff. We pride ourselves on our building and endeavour to keep ... [continue] Infection Control Statement

Smoking Ban Policy

Smoking in all enclosed/ indoor public places and workplaces in the United Kingdom (UK) is illegal. Therefore, Kirby Road Surgery has a ‘No Smoking’ policy in place in all areas ... [continue] Smoking Ban Policy

Your Rights and Responsibilities

Patient’s rights Kirby Road Surgery are dedicated to providing our patients with outstanding healthcare services.  We have a large, diverse and experienced team who work together in order to meet ... [continue] Your Rights and Responsibilities

Zero Tolerance Policy

The NHS operate a Zero Tolerance Policy with regard to violence and abuse. Kirby Road Surgery therefore has the right to remove any violent individuals from the patient list with ... [continue] Zero Tolerance Policy