Kirby Road Surgery’s aim is:
“To provide patients with only the highest standards of quality care, in a timely and courteous manner”
Our Mission is to:
- Place our patient’s welfare at the centre of all that we do.
- Actively listen to our patients and their needs, or concerns.
- Keep patients safe and protected from harm in the services we provide.
- Promote best medical practice, share expertise and refer to the appropriate service when necessary.
- Provide continuous learning within our organisation, and promote clinical governance within our teams.
- Be innovative, adaptable and respond to the changing face of general practice.
- Strive to improve upon the health of our population and encourage patient self-care.
- Use our resources wisely and in a manner that is cost-effective.
- Encourage our patients to use practice resources and those of the wider NHS responsibly.
- Balance the needs of individual patients with those of the wider practice population.
- Value and protect our staff.
Our Values are:
- We are Caring.
- We are Inclusive.
- We are Empowering.
