We expect patients to:
- Behave in a courteous and considerate manner.
- Only ask for a home visit when unable to visit the surgery because of the medical condition.
- Keep an appointment and arrive punctually. Patients arriving more than 15 minutes late for an appointment may be asked to re-arrange it.
- Contact the surgery, giving as much time as possible, if you wish to cancel an appointment.
- Make a separate appointment for each family member wishing to see the doctor.